Simple, transparent pricing.
No 100-seat minimums. No six-figure contracts. No six-month implementations. Pick the plan that fits your team today and switch up as you grow.
Every call scored, coached, and signed off — with the dispute trail to back it up. Gemini 2.5 Flash or Flash Preview included.
- ✓Coaching Hub with signed acknowledgment
- ✓Score dispute & resolution workflow
- ✓Auto-coaching triggered by score thresholds
- ✓Automated scoring against your rubric
- ✓Performance dashboards
- ✓Agent Workload dashboard
- ✓Upcoming Commitments tracking & daily briefings
- ✓Semantic call search
- ✓Achievement badges
- ✓40 calls/agent/month included
- ✓AI transcription & summarization included
- ✓Basic PII redaction (account numbers)
- ✓Gemini 2.5 Flash · Flash Preview
Scale coaching across the team with deeper business insights — Gemini Flash Preview for correct PII redaction and speaker attribution.
- ✓Everything in Coaching IQ
- ✓Business Analytics
- ✓Sales Intelligence
- ✓Customer Journey tracking
- ✓Topic Spotting
- ✓Churn risk detection
- ✓Real-time performance dashboards
- ✓100 calls/agent/month included
- ✓Gemini Flash Preview
Full regulated-grade PII redaction, compliance monitoring, and pro AI models — Gemini Flash Preview or 3.5 Flash for PCI/HIPAA environments.
- ✓Everything in Insights IQ
- ✓Full PII redaction (card numbers, regulated-grade)
- ✓Compliance monitoring (Mini-Miranda, outbound)
- ✓Staffing Coverage forecasting dashboard
- ✓Pro AI models (Gemini 3.5 Flash)
- ✓250 calls/agent/month included
- ✓Gemini Flash Preview · Gemini 3.5 Flash
Teams over 100 agents
Deploy at scale with white-label options for large teams. Includes a paid implementation and consultation engagement, scoped to your rollout.
- ✓Everything in Compliance IQ
- ✓Unlimited call processing
- ✓Custom AI model configuration
- ✓Dedicated onboarding
- ✓White-label options
- ✓Custom integrations
- ✓Priority support
* Starter, Growth, and Professional plans are capped at 100 seats. For teams of more than 100 agents, the Enterprise plan is built for you.
Comparing us to a larger platform? See how we stack up against Observe.AI →
Want to find the plan and AI model that fits your team?
Answer a few quick questions and we'll match you with the right tier and model — no sales pressure.
Question 1 of 9
Can you quantify whether you are staffed adequately for your call volume?
Staffing coverage measured against the calls actually coming in.
Estimate your coaching ROI
Plug in your team size and average agent salary to see what 100% call coverage is worth.
ROI Calculator
See what 100% call coverage would actually look like for your team.
Calls scored per month with Call Coach IQ
16,500
Every call. Not a 5% sample.
Calls newly visible to managers per month
15,675
Closes a 95-point coverage gap vs. today.
Platform cost (Growth plan)
$2,125/mo
$85/agent × 25 agents.
Effective cost per scored call
$0.13
Total spend divided across every call scored — not just the 5% you used to review.
Estimates use 22 working days per month and the published Growth plan rate. Implementation and consultation are quoted separately for custom rollouts. We deliberately don't estimate "hours saved" — that depends on what your supervisors do with the time, and we want this calculator to stay honest.
What's included
Tier badges show the minimum plan required.
Pricing FAQ
Are there seat minimums, caps, or annual contracts?
No seat minimums on Coaching IQ, Insights IQ, or Compliance IQ — pay for the agents you have. Those three self-serve plans are capped at 100 seats per company; if you have more than 100 agents, our Enterprise plan is built for you. Plans are month-to-month by default; annual commitments are available at a discount. Enterprise plans are negotiated to fit your procurement requirements.
How do per-agent call limits work?
Each plan includes a monthly call allowance per agent seat. For example, a Compliance IQ team with 10 agents gets 2,500 processed calls per month (250 calls/agent × 10 agents). Your total monthly limit scales automatically when you add or remove seats. Enterprise plans have unlimited call processing negotiated as part of your contract.
Can we switch tiers as we grow?
Yes. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period. There are no penalties for changing plans.
Do you offer a free trial?
Yes — you can run a real call through our public demo at /try-it without any account. For a hands-on trial of the full platform with your own rubric, request a demo and we will provision a sandbox.
What does implementation cost?
Coaching IQ and Insights IQ setups are guided by our team rather than self-serve — integration is typically complete within one business day, with full setup usually finished within a few days to a week. Compliance IQ and Enterprise rollouts include a paid implementation and consultation engagement that is scoped to your call source, rubric, and team structure.
Which AI model is right for my environment?
Coaching IQ includes Gemini 2.5 Flash (lowest cost at $0.0013/min) and Flash Preview (best quality). Insights IQ uses Gemini Flash Preview exclusively — the only model with correct PII redaction and speaker attribution for moderate-PII workloads. Compliance IQ adds Gemini 3.5 Flash, which is the only model that redacted both account and card numbers without a second pass — required for PCI/HIPAA environments. Enterprise customers configure their own AI model.
Privacy first
PII redacted before storage. Your data is never used to train AI models.
Integration in 1 day
Standard call-source integrations are typically connected the same business day; full setup is usually complete within a few days to a week.
No lock-in
Month-to-month plans. Cancel any time. Export your data on request.