Free Trial Analysis
Try Call Coach IQ Free
Upload a real call recording and get a full AI-powered analysis. No account needed.
Here's a sample of what you'll get
Example only78Goodout of 100
Opening & Greeting82/100
Needs Discovery71/100
Issue Resolution68/100
Sample Coaching Tip
The agent moved to the solution too quickly without fully exploring the customer's underlying concern. Next time, try asking one follow-up question after the customer explains their issue — this builds rapport and often surfaces the real problem.
What your free analysis includes
- Full transcript — every word of the call, speaker-separated
- Overall score (0–100) — benchmarked against the detected call type
- Metric-level breakdown — greeting, discovery, resolution, empathy, and more
- Coaching tips — specific, actionable feedback written for the agent
- Churn risk flag — AI detects whether the customer is at risk of cancelling
- Sentiment timeline — how the call emotion shifted from start to finish
- Keyword hits — any custom words or phrases you add are flagged in context
Results are emailed to you and also displayed instantly on this page. No account required.

